Have you ever
found yourself in a situation where you want something, whether it is a
physical item, like more money, or new phone; or a status change like getting a
higher office position at work, being selected president of your social club?
Many years ago in marketing
class, a lecturer said, “People do not really buy what they buy; they buy what
the things they buy do for them.” He went on to explain that a person buying a
bit for a drill is really buying a hole and the person buying a car is not
really buying the car, but rather what the car represents or does for her
–which could be admiration of her friends, status, fun, safety, savings, etc.
Some say the reason we want
things is because they satisfy a need (benefit or end state).
What you will find is that the need
or reason why you want what you want may be fulfilled in different ways. For example, a person looking for safety may
decide to get herself a firearm, another person may join a self-defense class,
while yet another may get potions and charms (everyone according to her way, I
guess). The want is therefore only the
means, and the need the end. There
exists a number of wants that can satisfy a need.
So if any of several means
(wants) can satisfy an end (a need), what determines which of them we want?
What causes us to zero-in on one want as oppose to others? Well, provided that there is no external
pressure (like you being forced or influenced by someone else or circumstances)
a want will be based on your hierarchy of values – a nice way of saying the order
in which things are important to you - and the choices available to you.
Everyone has an order or rank of
the things she values: Family, comfort,
independence, power, belonging to a group, taste, beauty, honesty, speed,
contact, and a whole host of other things too numerous to be listed here. Everybody also has limited options open to
them, usually because of limited resources, like time, money, products,
location etc.
Your want will be determined by
the choices available to you and the degree to which they are aligned to or
satisfy your highest ranked values. Let’s say in travelling you value speed,
savings, comfort and status – in that order.
Chances are in a trip from say, Atlanta to Miami, you may choose a low-cost
carrier, and fly economy. While someone whose values are speed, status,
comfort, and savings - in that order - may choose a brand name carrier and fly
first class.
So you want what you want because
of its ability to provide the benefit you want (go to Miami from Georgia) and
then, the choices available (by car, bus or plane) and finally, the degree to
which each choice satisfy your hierarchy of values.
A person wanting to lose weight
would make a similar shift. Having made
that shift then her order of values in relation to satisfying her hunger would change. So instead of going on taste, cost
effectiveness, convenience, and health (if that was the order) she would
perhaps adjust to health, cost effectiveness, taste and convenience.
The thing is that you are not
changing the values, just adjusting their order. In the example above, the
first level value was to satisfy taste, this could still remain and health
moved up, say to second spot, and a chicken salad becomes the want instead some
greasy or fried food.
I have cut back on eating some unhealthy food
using a similar re-orienting of values. I have also been able to cut down on
time spent watching television and now read a lot more by re-orienting values
to do with how I spend my spare time.
The thing is that you are not changing the values, just adjusting their
order.
Why is this important? Well, if you want to
change the choices you make when satisfying a particular need, then you could
make an adjustment in the order of the values associated with that need. Little
tactics like these can go a far way in making incremental changes that allow
you to take charge of your life and realizing your dreams.
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